I want to start off by saying how impressed I am with the customer service at Stitch Fix. I have been in contact with the stylists several times since I have started this service. They have always been pleasant and responsive. Also, they really seem to care about making sure I have a positive experience with Stitch Fix.
After getting my last fix I was a little disappointed that I only got one long sleeved top. The other items where short sleeved/tanks. When I sent an email expressing my disappointment, I was told to always make sure I note specific requests when I schedule my fix (which I had not done). This was my second correspondence with the stylist Jenni and she assured me that she would do everything in her power to get me a fix that I am happy with. She even offered to pick the items her self for my next fix since we already had a couple conversations regarding my price point, style, etc.
At the beginning of the week my fix was due to set out, I checked in with her to make sure my notes in my profile were clear. She informed me that another stylist had already packed my fix and must have missed her notes. She said it was ready to get shipped out but that she would do her best to try to find it, pull it, and re-pick it. If she couldn't stop the shipment she said she would credit my styling fee and reship me a new order if I was not happy with what I received. Luckily, she was able to stop it and re-packed it.
Below are the items that she chose for me.
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Decker Mixed Material Hi-Lo Top $58.00 |
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Colibri Solid Tab Long Sleeve Blouse $48.00 |
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Colibri Heart Print Tab-Sleeve Blouse $48.00 |
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Similar in style to the other tab sleeve blouse, the heart print was also a winner. Both blouses were comfortable and were on point with my current wardrobe. I decided to keep both. |
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Lavon Dot Detailed Button Up Cardigan $48.00 |
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Colorblock & Cabochon Gems Necklace $34.00 |
Last was the statement necklace. I really loved this when I took it out of the box. I loved the colors and details however, some of the gems just didn't lay right when wearing it. Also, it was a little more than what I normally spend on costume jewelry. I would have kept it if it looked better on me.
Overall, I was really happy with this fix. I felt like my stylist really listened to my requests but also surprised me with some unique and colorful pieces. A special thanks to Jenni for making this fix a positive one!
Are you ready to schedule your first fix from Stitch Fix? Click my referral link HERE.
What did you think of this fix? What was your favorite piece? Post your comments below!
-Tanya xoxo